Course Conditions

Fees & Cancelations


  • Best First Aid Training & Best Sport Medics are 3rd party to our RTO's and our Fees and Cancelations may differ to the RTO.
  • A fee of $40 for CPR & First Aid Courses. L1; L2 & L3 Sports Trainer Courses have a fee of $150, Taping Courses are $100 applies when a course booking is cancelled.  
  • Transfer of a course booking is available. (more than 5 business working days’ notice required. 5 business days’ notice or less is considered a cancellation). A fee of $20  for each transfer, (one free transfer offered). 
  • Refunds and rebooking’s must be claimed within 30 days. No refund of any fees paid will be available after this time.

All refunds are assessed on a case-by-case basis. A refund will also be offered if Best Sport Medics is unable to provide the agreed training

Student Handbook

This student handbook contains various information including our cancellation and complaints policies as well as Privacy Policy . Please note, Best Sport Medics cancellation policy is slightly different to Vital First Aid, Best Sport Medics is shown separate under Fees & Cancellations.

Student Handbook Link

Privacy

Follow the link for our Privacy information

Privacy Information Link

Complaints

Any complaint that you have about Best Sport Medics should be directed to complaint@bestsportmedics.com. Best Sport Medics has a formal process of investigation for all complaints and your privacy will at all times be maintained. If a mutually acceptable resolution cannot be achieved we will direct you to the appropriate organisation for further action. 

Under 18 years of age.

Consent to attend a course and provide us personal information is required for those under 18. A consent form can be downloaded here, signed by a parent / guardian and brought with the student to the course

Under 18 Form Link

Online registration

We do require ALL participants of courses to complete their profiles on-line prior to any certificates / statement of attainments being sent. This includes completion of AVETMISS data requirements for NCVER